Last Updated: 13 May 2025

Effective Date: 13 May 2025

This Privacy Policy outlines how Taylor Richardson Electrical, located at 96 London Road, Bexhill-on-Sea, East Sussex, TN39 3LE, United Kingdom, processes your personal data when you access or use our website: https://tre-electrical.com (“the Service”).
You can contact us at info@tre-electrical.com or by phone at 01424 211638.

By using the Service, you consent to the collection, use, and sharing of your personal information as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Where required by law, we will obtain your consent before applying any changes. Continued use of the Service following the update constitutes acceptance of the revised policy.

2. Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Mobile number

3. Purpose and Lawful Basis for Processing

Your personal data is processed for the following purposes:

  • To administer and manage customer orders
  • To provide administrative information and updates
  • To comply with our legal and contractual obligations

Where we rely on consent, you will be asked explicitly, and you may withdraw your consent at any time. We will not use your data for any unrelated purposes without informing you and obtaining further consent where necessary.

4. Sharing of Personal Data

We do not share your personal data with third parties unless:

  • It is necessary for service delivery (e.g. analytics, advertising services), in which case we ensure appropriate safeguards are in place and processing agreements are signed.
  • It is required by law, regulation, court order, or to protect our rights.
  • It is in connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction.

Third parties are only permitted to use your data for the specific purpose provided and must delete it once fulfilled.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically between 90 days and 2 years after the end of your engagement with us.

We may retain certain information for longer where required by legal, regulatory, or legitimate business needs (e.g. fraud prevention or enforcing legal rights). Anonymised or aggregated data may be stored indefinitely.

6. Your Data Protection Rights

Under applicable data protection laws (including the UK GDPR), you may have the following rights:

  • Right to access your data
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@tre-electrical.com. We will respond in accordance with applicable legal timeframes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising. Please refer to our Cookie Policy for full details on how cookies are used and how you can manage your preferences.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security and you transmit information at your own risk.

9. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We advise you to read their privacy policies before providing any personal data.

10. Contact & Complaints

For any questions or concerns regarding your personal data or this Privacy Policy, please contact:

Data Protection Officer
Taylor Richardson Electrical
96 London Road, Bexhill-on-Sea, East Sussex, TN39 3LE
Email: info@tre-electrical.com